RSSCategory: Telecommunications

CICRA ensures fixed means fixed on telco contracts

| April 4, 2014 | 0 Comments

CICRA (the Channel Islands Competition and Regulatory Authorities) has instructed telecommunications operators to allow consumers to break their fixed-term contracts on mobile, broadband or fixed lines if the terms are changed during the contract period. In an Initial Notice sent to operators, CICRA has directed Sure, JT, Newtel and Airtel Vodafone to provide consumers with […]

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Sure Results Exceed Batelco’s Expectations

Sure Results Exceed Batelco’s Expectations

| January 31, 2014 | 0 Comments

SURE, the leading communications provider in the Channel Islands and Isle of Man, exceeded expectations in 2013 in terms of both revenue and customer growth, according to its parent company, Batelco Group. In its financial results for 2013, Batelco said that increased roaming and improved handset sales had ensured that Sure’s revenues were 3% above […]

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New IT partnership to benefit local companies

New IT partnership to benefit local companies

| September 13, 2013 | 0 Comments

HUNDREDS of companies will have their data moved to Sure’s facilities following a partnership between the telco and Alternative Solutions Limited. ASL is moving all of its Cloud and Managed Services server infrastructure, which is used by its financial services and other clients, to Sure’s data centres. ‘We are installing brand new server infrastructure in […]

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Channel Islands mobile customers to have increased control over roaming charges

| August 7, 2013 | 0 Comments

Roaming mobile phone users should be able to put a spending cap on their accounts while travelling abroad from later this year. CICRA (the Channel Islands Competition and Regulatory Authorities) called on local telecommunications companies to volunteer to introduce caps in October 2012. Since then the regulator has been working closely with operators across Guernsey […]

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Airtel-Vodafone launches service for holidaymakers

| July 22, 2013 | 0 Comments

Airtel-Vodafone is warning Islanders to review the settings on all their family mobile devices before travelling abroad this summer, and has launched a service for anyone wanting to check. Many people are unaware that they could run up mobile bills which are significantly higher than normal when they are away, and we want to ensure […]

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‘Fixed means fixed’ – Customers to get more protection against changes to fixed-term telecoms contracts

‘Fixed means fixed’ – Customers to get more protection against changes to fixed-term telecoms contracts

| May 10, 2013 | 0 Comments

Telecoms customers in the Channel Islands are set to get more certainty when entering into fixed-term contracts with operators under proposals put forward by CICRA (the Channel Islands Competition and Regulatory Authorities). CICRA is seeking comments from interested people and businesses to its consultation, launched today, on whether telecoms operators should be limited in varying […]

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Mobile mast emissions in Channel Islands all well within limits

| March 28, 2013 | 0 Comments

All emissions from mobile telephone masts in the Bailiwicks of Guernsey and Jersey are well within international limits, according to an independent study commissioned by CICRA (Channel Islands Competition and Regulatory Authorities). The audit of every mobile mast, which took five months to complete by external specialists Red-M, found that the highest reading was only […]

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CICRA and C&W agree to price control of important telecoms products

| March 26, 2013 | 0 Comments

CICRA (the Channel Islands Competition and Regulatory Authorities) and Cable & Wireless Guernsey have agreed to hold prices of three major groups of telecoms services at their current levels. Local consumers will see prices for calls and line rental frozen overall, although C&W is able to adjust prices up and down within an overall cap. […]

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Regulator considers quality of service targets for telecommunications businesses

Regulator considers quality of service targets for telecommunications businesses

| March 26, 2013 | 0 Comments

CICRA (the Channel Islands Competition and Regulatory Authorities) is consulting business and consumers on the question of whether the quality of service offered by the islands’ telecommunications companies should be regulated. The regulator is seeking views as to whether the Channel Islands should have a common set of quality performance measures and, if so, what […]

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CICRA provisionally approves Batelco deal with Cable & Wireless with conditions

CICRA provisionally approves Batelco deal with Cable & Wireless with conditions

| February 25, 2013 | 0 Comments

CICRA (the Channel Islands Competition and Regulatory Authorities) has provisionally approved the proposed acquisition of Cable & Wireless (C&W) in the Channel Islands by Bahrain Telecommunications Company (Batelco). In December, Batelco announced it intended to acquire the Monaco & Islands division of Cable & Wireless Communications plc, which includes Cable & Wireless Guernsey Limited (CWG) […]

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