Guernsey Electricity has launched a new fully interactive and responsive website www.electricity.gg .
The website, which has a modern design and is easy to navigate, has a number of new features including a detailed company history timeline, up-to-date information on emergency works and road closures, and details of the company’s charity and community activities.
It also includes an updated section which gives customers the option to view their statements online, pay their bills and submit meter readings.
Guernsey Electricity also uses Facebook and Twitter so customers can be kept up to date during power outages and other issues with the electricity network. Links to the social media pages can be found on the website.
Customers will also be able to check the energy efficiency of their homes with the interactive energy efficiency page which includes tips and advice for running a greener, cheaper household. The website also contains an up-to-date catalogue of products in the Guernsey Electricity showroom and information on the electrical services the company can offer.
The new website has been designed and built by local companies Hamilton Brooke and Blix.
“The old website had been in operation since around 2006, so we felt it was time to invest further in our online presence to make it easier for our customers to interact with us,” said Clare Brouard, Communications Manager at Guernsey Electricity.
“The new website is user friendly and allows customers to access and pay their statements online, and it gives information explaining the statements in detail to make it much easier to understand. It will be updated regularly with the latest company news including details of emergency road works and planned works so customers and the general public are fully informed.
“Customers can also choose to sign up to our new e-mail newsletter which will include the latest company news, shop offers, competitions and much more.
“We will still send paper bills, and deal with customers on the phone or in person at Guernsey Electricity if that is more convenient for them or if they don’t have access to the internet.”