IT support and service provider, Resolution IT, announces the employment of Andy Jeffreys as a Systems Consultant, which brings the total number of staff to 14.
Andy has worked within the IT industry for over 20 years, with the majority of this time being spent as an internal solutions provider within IT departments for large financial institutions.
Andy has experience of managing core banking systems and has worked within a desktop and server infrastructure support team. In this role he was exposed to a wide range of applications and hardware infrastructure such as Microsoft Desktop and Server Operating Systems, and he also implemented and managed the corporate Cisco LAN network and Checkpoint Firewalls.
Andy’s next position was as IT Operations Manager also at a large bank, which maintained a hands-on approach but also involved implementing IT process and procedure. He then moved back into an infrastructure/project management role and subsequently ran his own IT consultancy business prior to joining Resolution IT.
Resolution IT has grown steadily over the last seven years, has partnerships in place with all the leading software and hardware providers and specialises in outsourced IT support and services, covering everything from network solutions and helpdesk support to office IT moves and disaster recovery. The size of the business, the appointment of consultants with different skill sets, and an ongoing training programme, means the team is strengthened to continue providing a high level of support to medium-sized and large organisations as well as remaining committed to its smaller clients.
‘We are thrilled that Andy has joined our young, enthusiastic and energetic team. His solid experience strengthens the Resolution offering further. We feel that Andy’s style complements our own. All clients have unique requirements which demand from us a range of skills and a willingness to understand problems from their business perspective,’ said Olly Duquemin, director.