Tag: Airtel-Vodafone

Airtel-Vodafone awarded customer service excellence certificate

Airtel-Vodafone awarded customer service excellence certificate

| September 30, 2014 | 0 Comments

Airtel-Vodafone has become the Channel Islands’ first retailer to achieve a national award for customer service. Centre for Assessment Ltd – a national organisation which assesses and certifies companies against internationally-recognised standards – has awarded Airtel-Vodafone Customer Service Excellence, with special recognition for the company’s engagement with customers. Airtel-Vodafone’s Head of Marketing, Peter Zunino, said: […]

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Airtel Vodafone CEO to talk to Guernsey SMEs

| May 7, 2014 | 0 Comments

Ian Campbell, CEO of Airtel-Vodafone, Channel Islands, will be speaking at next week’s Rise and Shine breakfast networking event in Guernsey. Mobile technology can bring significant benefits to small businesses without the need for significant IT infrastructure. But it’s a fast moving world, so how do you know what is right for your business? Mr […]

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Airtel-Vodafone launches service for holidaymakers

| July 22, 2013 | 0 Comments

Airtel-Vodafone is warning Islanders to review the settings on all their family mobile devices before travelling abroad this summer, and has launched a service for anyone wanting to check. Many people are unaware that they could run up mobile bills which are significantly higher than normal when they are away, and we want to ensure […]

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Airtel-Vodafone appoints new Head of Marketing, Channel Islands

Airtel-Vodafone appoints new Head of Marketing, Channel Islands

| December 20, 2012 | 0 Comments

Airtel-Vodafone has appointed a new Head of Marketing with responsibility for the Channel Islands. Sitting on the Senior Management Team, Peter Zunino comes into the business with a long track record of marketing in a variety of business sectors. Ian Campbell, Chief Operating Officer for Airtel-Vodafone, commented on the appointment: ‘This role is a key […]

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Celebrate the 20th anniversary of the first text with free texting

| November 29, 2012 | 0 Comments

On the eve of the 20th anniversary of the first ever text being sent, new research from Airtel-Vodafone shows Jersey likes texting more than Guernsey. The Short Message Service, otherwise known as SMS or text, is 20 years old on 3 December. When Neil Papworth, a test engineer, sent the words ‘Merry Christmas’ from his […]

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Acquisition of Cable & Wireless Worldwide is good news for CI customers

| July 31, 2012 | 0 Comments

Airtel-Vodafone vice-president Ian Campbell welcomes Vodafone’s acquisition of telecoms group Cable & Wireless Worldwide (CWW). The deal was worth just over £1 billion and took effect yesterday [30th July]. Mr Campbell said: ‘The acquisition of Cable & Wireless Worldwide is a good move for Vodafone. It comes at a time when there’s an increasing need […]

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Airtel-Vodafone stops roaming charges from wrecking holidays

| July 31, 2012 | 0 Comments

Airtel-Vodafone has formed a new business partnership that will end ‘bill shock’ for people using their phone – particularly to download data – when they travel outside the Channel Islands. The deal with global Wi-Fi services provider Boingo gives users access to more than 500,000 Wi-Fi hotspots around the world at a fixed monthly price […]

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New Airtel-Vodafone mast has gone live

New Airtel-Vodafone mast has gone live

| July 18, 2012 | 0 Comments

The final piece in a major investment programme from Airtel-Vodafone went live last week with the installation of a new transmitter located at Les Landes du Marche in the Vale. The programme began in 2007 but due to considerable planning issues, its completion has been delayed until now. With its network now complete, Airtel-Vodafone is […]

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Clearly defining 4G is vital for market and consumer

| May 25, 2012 | 0 Comments

Commenting on the recent issues surrounding 4G, and in particular defining what the communications standard actually is, Ian Campbell, vice-president of Airtel-Vodafone, said: ‘Our view is that describing current packages as being 4G when the licences have not been released yet is very misleading to customers. 4G in the true sense of the term allows […]

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New partnership makes mobile purchase more flexible

| April 26, 2012 | 0 Comments

An innovative pilot scheme with Cherry Godfrey promises to give Airtel-Vodafone’s customers more flexibility when it comes to financing the cost of their next mobile handset. Subject to the usual credit checks, Islanders will be able to separate their contract for telephone service from their smartphone or tablet finance arrangements, much like the way homeowners […]

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